Online ordering platform for restaurants and C-Stores

Client

A private investor and entrepreneur from the U.S., and after that, Paytronix Systems, Inc., the world’s premier customer engagement platform

Project description

To provide an opportunity to integrate the platform with POS (Point of Sale) of clients, we have developed an open API. We have fully automated the process of data transfer between the POS systems and the platform; the information is automatically consolidated by key. For customers who, for one reason or another, do not have a POS system, we developed an Orders Management application with the ability to confirm orders online. Restaurant owners can install it on their tablets to take and manage orders. A function has been developed to print orders on paper to send them to the kitchen as soon as the order is received from the customer.

To enhance user experience, two application builders for web and mobile platforms were developed. The web application served as a mini-website featuring a menu that was automatically created upon entering the restaurant's data. The mobile application, which was cross-platform, functioned as a branded application that was automatically generated and published in the app stores after the restaurant's data was input into the builder.

A separate task involved integrating with payment portals to ensure convenient payment options for orders. In total, the platform was integrated with 33 payment systems, including Apple Pay and Google Pay. Additionally, it was integrated with 8 courier and delivery services, such as DoorDash and Uber Eats, and 6 marketplaces, including Google Ordering, as well as various gift card and loyalty systems.

Key activities