Shipment tracking system with extended functionality
Custom tracking system for carriers and shippers with real-time tracking points and shipment status update
Client
Under a non-disclosure agreement (NDA)
Business challenges
- Lack of transparency in cargo tracking
- Outdated communication methods between carriers and shippers
- Delays in communication during incidents
Our solutions
- Tracking module
- Authorization system with role assignment
- Real-time notification system
- Integration with data sources
Project implementation
After analyzing the customer's requirements, we developed the initial architecture of the tracking solution and conducted a thorough project assessment. Once the project details were agreed upon, we proceeded with designing the solution architecture and defining the primary system entities. We accounted for the diverse user base of the platform and the variability of the information products they interact with.
We integrated the platform with nine major tracking solutions, including DHL, AfterShip, and Project44, using APIs and other interaction methods. Additionally, we developed an algorithm to update tracking statuses and adjust their sequence based on the specific tracking service used.
The implementation of EDI and the adoption of EDIFACT and INOVERT standards facilitated seamless information exchange between carriers and shippers.
Our R&D team developed predefined sets of tracking points based on Incoterms, streamlining and standardizing the tracking point creation process. We also enabled manual addition and modification of tracking points, allowing for customized tracking workflows.
To address delivery incidents more efficiently, we implemented an automatic notification system that provides real-time alerts throughout the entire delivery process, including updates on tracking point status changes.
At the customer’s request, we developed a mechanism for generating a single document for the carrier and consignor, containing full delivery details with protection against unauthorized changes to the transaction terms.
Technology stack
- EDI
- EDIFACT
- INOVERT
- Nest.js
- React.js
- Node.js
- Web Sockets
- AS2
- OpenAS2
Key activities
Business outcomes
The implemented project enabled the client to achieve the following goals:
- Enhanced the product to address customer demands for an efficient and reliable tracking system
- Provided customers with a user-friendly environment for seamless and rapid document and message exchange throughout the cargo delivery process
- Improved service quality, resulting in a competitive advantage in the market
I’ve worked with Twelvedevs from the start, and their team consistently exceeds expectations. Their expertise in software architecture and integration has been invaluable. They not only meet deadlines but also proactively suggest innovative solutions, helping us scale quickly and maintain high efficiency.
