Warehouse dock management solution

A real-time system for managing warehouse dock doors, optimizing scheduling and improving coordination between teams and drivers

Industry:
Transportation & Warehousing
Country:
Europe
screenshot of a dock management app

Client

Under a non-disclosure agreement (NDA)

Business challenges

  • Excessive idling time for customer trucks
  • Outdated communication methods between dock staff
  • Lack of efficient warehouse work planning

Our solutions

  • Role-based authorization system
  • Calendar view for all bookings and available slots
  • Booking management tools
  • User and permission management
dock scheduling calendar screenshot

Project implementation

We developed a system with three user roles: carrier, warehouse manager, and administrator. The system featured a dock calendar that displayed operating restrictions, such as opening/closing times, accepted goods, and trailer types.

Each role had its own dedicated management interface. Administrators were responsible for managing users and their permissions, warehouse managers could access the full warehouse schedule, manage dock doors, register shipments, and handle slot reservations, while carriers could view the dock calendar and reserve unloading slots.

Additionally, carriers received estimated unloading times based on shipment data, with an algorithm calculating the unloading and paperwork time, ultimately providing an estimated time for booking.

Technology stack

  • Node.js
  • AngularJS
  • PostgreSQL
  • GraphQL
  • Redis
  • AWS
slot booking confirmation page

Key activities

Business results

The implemented project enabled the client to achieve the following goals:

  1. Enhanced the product to better address customer needs for efficient dock management
  2. Provided platform users with real-time control and visibility over their dock operations
  3. Improved platform functionality, delivering a competitive edge in the market
I’ve worked with Twelvedevs from the start, and their team consistently exceeds expectations. Their expertise in software architecture and integration has been invaluable. They not only meet deadlines but also proactively suggest innovative solutions, helping us scale quickly and maintain high efficiency.
Axel Buet
CTO
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